The idea of a chatbot is not new. However, the chatbot industry is growing continuously. Chatbots are the best way to handle customer and customer relationships in a time when humans can not fill the gap. …

Year by year, Chatbots are performing their level best in use-cases like customer success, lead generation, collecting feedback, etc. But when you look around, you can see many chatbots are failing too! There are many factors that lead a bot to success or failure. But one of the most important…

If you are looking for a solution that can automate small tasks, automate your workflows and that can answer your customers 24/7, Smartloop is a perfect tool for your every requirement. It allows you to create conversational flows to automate monotonous work tasks. But it’s not all that can be…

Chatbots are an excellent opportunity to transform the way businesses interact with customers. But it’s not only about business anymore! In the pandemic, chatbot becomes more than a virtual assistant in extreme panic. …

Healthcare is one of the most important parts of our day-to-day life. But in the last two years, it became very crucial for every healthcare provider to serve the best and as fast as they can. Due to the pandemic, the panic is all over, and it has become very…

A virtual assistant or a chatbot is known for serving great customer support. It can automate tasks like scheduling sales calls & meetings for your entire team over a conversation without taking the time of your customer support representative. Many industries are leveraging the advancement of these technologies for increasing…

The restaurant industry is evolving immensely and so is technology. Combining your best food with great customer service can make you stand out in the competition. When it comes to food, every customer needs each related process as simple as it can be. From ordering food to making table reservations…

Artificial intelligence & automation is one of the most disruptive technology in today’s era. It has changed the way customers used to communicate with businesses. Also keeping the support team motivated and customers happy & satisfied is one of the best things chatbot can do for your organization. But one…

The world is fighting against the Covid-19 pandemic very hard. People have so many questions running on their minds in this time of anxiety. The medical staff is doing their best to serve patients around the world. But reaching out to each of them personally and solving their doubts is…